Frequently Asked Questions

General & Account Related
·       Why do I need to verify my account?

In Propman our main aim is to eliminate fake listing. In order to achieve that we verify each owner/tenant's account and activate it after verifying that the user & its posting are genuine.

·        How long does it take for email verification?

Email verification is simple. When you register your email you will receive a mail with link to verify your email. It is verified in few of minutes only.

·       How long does it take for mobile number verification?

Mobile verification is instant by OTP verification.

·        How will I know if my account is verified?

You will be notified about the account verification via email and sms.

·          Is it safe to use login via Facebook/social media login?

Yes you are safe while login through social media login!


Owners Related
·       Can I post my property listing until my account is verified?

Yes, you can submit your property listing without worrying about the account verification. As part of property verification we will verify your account as well.

·        Why is my property listing not visible?

Every listing is verified for its content, photo, location and genuine property owner. Property is made active (visible for all) after these verifications only by our backend team.

·        I made a change to my property listing & now it is not visible in search?

Any changes to the property listing after activation will go through scrutinization process to maintain the quality of listing on sites. Don't worry! Our backend team will make it active asap if all details are acceptable.

·        Any recommendations for property owners while listing a property?

As we accept only genuine listings only, we seek your cooperation by following below guidelines:

1.     Provide accurate details while listing your property

2.     Provide exact location of your property on the map

3.     Please do not include your phone/email number in description of property

4.     Add at least one photos of each room, kitchen, hall etc. to make your listing more attractive.

5.     Please provide a small video 20-30 seconds of the property to make your listing more attractive.

6.     We have kept the listing process simple. user can complete a listing in less than 5 minutes

·          I received a SMS stating that my property listing was rejected, Can you explain why?

Our main aim is to promote genuine property listing & eliminate fake listing and if we find a fake property listing we reject the listing. While doing so we may end up rejecting genuine listings sometimes. For such cases, please contact us on 9999993234 (call or whatsapp) or drop us a mail on

Tenant/Seekers Related
·       Why I cannot see the owner details?

After your registration on your details such as name, email address, mobile number & your requirement are used to verify that, After successful verification, you will be contacted by our sales team.

·        Can I view properties until my account is verified?

Yes, you can search and shortlist the properties with an un-verified account. But to receive call from our sales team, you will have to wait for the account verification to complete.

·        I am new to city, how can I use to find a suitable house for me?

To help new migrants to the city, we have map search feature which provides the exact location of the property on the map. You can also look for details such as nearby schools, hospital etc. on the map on the detail page of the property

·          I didn't find property for my requirement, what should i do?

Please post your requirements using "Post your Requirement" button on top right corner of the page and our system will recommend a property as soon as it finds something matching your requirement.

NRI Related


·       How can I register/signup as it does not take any ISD number?

You can simply register by putting any Indian number that you have (be it active/inactive) and your email address.

·        How will my Relationship Manager contact me once I pay for the special NRI plan and also for any updates in future?

Your Relationship Manager will contact your over mail, whatsapp call and message.

·        How can NoBroker help me in preparing Rental Agreement for my property?

We will prepare the rental agreement on a stamp paper and email it to the tenant. The owner can do the digital signature, once the tenant sends a scanned copy of the agreement and the Rental agreement will be registered. For properties in Mumbai & Pune, we will send a biometric machine to your address abroad and get the biometrics done for both you and tenant who is in India. The Owner must have Pan and Aadhar Card for the agreement to be prepared.

·          Will you send me a soft copy of the rental agreement?

Yes, we will send you a soft copy of the agreement prepared over e-mail.


·       What happens once I list the property?

NoBroker team will check your property and verify all the details once you post your advert, they will then activate the advert and will be live on our website. Any tenant interested in your property will directly contact you through mail.

·        What if I don?t get tenants through your special NRI owner plan, Will it be refundable?

There is a very slim possibility of you not getting tenants through us as daily one lakh tenants visit our website. Moreover your property will be premium listed to make sure we get more inquiries for your property so that we can finalise the tenants of your choice.

·        I have certain preferences of tenants for my property, Will I get good tenants for my property?

Yes, your Relationship Manager searches tenants for your property according to your requirements only. We will get you tenants of your choice for your property.

·          What's the rent that I can get for my property?

Relationship Manager has city level knowledge of rents in various localities, He will provide the rent consultation and inform you about the correct rent to be quoted for your property.


·       What If I do not find a house after subscribing to NRI relax plan?

We provide services to help you find a house as per your requirement and help you with up to 50 different owner properties. It is a very rare case, that we are not able to find a suitable property for any one of our customers as 50 owner contacts are more than enough.

·        How will my relationship manager help me negotiate the rent?

Your Relationship Manager tries to negotiate rent for in case there are inconsistencies in rent amount as per the market standard in the specific locality. However, rent and deposit amount are on the sole discretion of the owners.

·        How soon can I get the house after I subscribe to the plan?

Usually the timeline to get a house depends on how specific the requirements are, we do try to get you a house as soon as possible. However, we have seen that usually the whole process can take up to a maximum of 3 weeks from the date of subscription.

·          Will Relationship Manager be present during the house visit?

We help our customers shortlist properties and speak with owners on their behalf to set up meeting appointments. Hence, there is no need to get on the field. Once the appointment is fixed all that you would have to do is to visit the property and we will finalise the deal.